Masterclass Certificate in Speech Analytics for Driving Business Results
-- ViewingNowThe Masterclass Certificate in Speech Analytics for Driving Business Results is a comprehensive course designed to equip learners with essential skills in speech analytics, a rapidly growing field that uses AI and machine learning to extract valuable insights from customer interactions. This course is critical for professionals seeking to advance their careers in business analytics, customer experience, or marketing.
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⢠Introduction to Speech Analytics
⢠Understanding Business Objectives and KPIs
⢠Data Extraction and Preparation
⢠Speech Analytics Techniques and Tools
⢠Keyword Spotting and Text Analytics
⢠Sentiment Analysis and Emotion Detection
⢠Speech Analytics Applications in Customer Experience
⢠Driving Business Results with Speech Analytics
⢠Best Practices and Implementation Strategies
⢠Future Trends and Innovations in Speech Analytics
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