Executive Development Programme in De-escalation & Communication
-- ViewingNowThe Executive Development Programme in De-escalation & Communication is a certificate course designed to empower professionals with essential skills for effective communication and conflict resolution. In today's fast-paced and diverse work environments, these skills are critical for career advancement and success.
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โข Understanding De-escalation: An Introduction
โข The Psychology of Conflict and Communication
โข Effective Listening and Empathy in De-escalation
โข Verbal and Non-Verbal Communication Techniques
โข Managing Emotions: Self-Awareness and Regulation
โข Conflict Resolution Strategies for Executives
โข Legal and Ethical Considerations in De-escalation
โข Practical De-escalation Techniques and Scenarios
โข Developing and Implementing a De-escalation Policy
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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