Executive Development Programme in Hotel Crisis Communication Mastery

Name: Executive Development Programme in Hotel Crisis Communication Mastery
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The Executive Development Programme in Hotel Crisis Communication Mastery is a certificate course designed to empower hotel professionals with the skills to manage and communicate effectively during crises. This program is crucial in an industry where reputation and guest safety are paramount.

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AboutThisCourse

With the increasing unpredictability of global events and their potential impact on hospitality businesses, there is growing demand for experts who can navigate crisis situations. This course equips learners with the essential skills to handle crises with confidence, reducing negative impact and ensuring business continuity. By enrolling in this program, learners gain a competitive edge in their careers. They develop a deep understanding of crisis communication strategies, media relations, and guest recovery. These skills are not only valuable in a crisis situation but also contribute to daily operations, improving overall guest experience and long-term business success.

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CourseDetails

• Crisis Communication Fundamentals
• Understanding Hotel Stakeholders
• Developing a Hotel Crisis Communication Plan
• Media Relations in Hotel Crisis Communication
• Social Media Management in Crisis Situations
• Internal Communication during Hotel Crises
• Case Studies: Successful Hotel Crisis Communications
• Legal and Ethical Considerations in Crisis Communication
• Training and Drills: Preparing for Hotel Crises
• Evaluating the Effectiveness of Crisis Communication Strategies

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN HOTEL CRISIS COMMUNICATION MASTERY

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London School of International Business (LSIB)

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05 May 2025

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