Certificate in The Essentials of Empathetic Negotiation
-- ViewingNowThe Certificate in The Essentials of Empathetic Negotiation is a comprehensive course designed to empower professionals with the skills needed to excel in today's complex and dynamic business environment. This course emphasizes the importance of empathy in negotiation, teaching learners how to understand and respond to the emotions and needs of others to achieve win-win outcomes.
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โข Understanding Empathetic Negotiation: Key Concepts & Benefits
โข The Role of Emotional Intelligence in Effective Negotiation
โข Preparing for Empathetic Negotiation: Research & Planning
โข Active Listening & Body Language in Empathetic Negotiations
โข Asking Open-Ended Questions: Encouraging Dialogue & Building Trust
โข Handling Objections & Diffusing Conflict with Empathy
โข Crafting Win-Win Solutions: Collaborative Bargaining Techniques
โข Building Long-Term Relationships: The Power of Empathetic Negotiation
โข Ethics & Professionalism in Negotiation: Maintaining Integrity & Respect
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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