Professional Certificate in E-commerce CX & Social Media

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The Professional Certificate in E-commerce CX & Social Media is a comprehensive course designed to empower learners with essential skills for career advancement in the dynamic world of digital commerce. This program focuses on Customer Experience (CX) strategies, social media trends, and e-commerce best practices, making it highly relevant in today's technology-driven business landscape.

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AboutThisCourse

With the rapid growth of e-commerce and the increasing importance of social media in brand engagement, there's a high industry demand for professionals who can effectively manage these platforms. This course equips learners with the skills to design and implement successful CX strategies, leverage social media for business growth, and navigate the complexities of e-commerce. By the end of this course, learners will have a solid understanding of CX principles, social media marketing techniques, and e-commerce trends. They will be able to create compelling customer experiences, drive social media engagement, and contribute to the success of e-commerce initiatives – significantly enhancing their career prospects in this booming sector.

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CourseDetails

• Understanding E-commerce Customer Experience (CX)
• Importance of Social Media in E-commerce
• Designing Effective E-commerce CX Strategies
• Social Media Marketing for E-commerce
• Analyzing E-commerce Customer Behavior through Social Media
• Personalization in E-commerce CX through Social Media
• Social Media Listening and Monitoring for E-commerce CX
• Customer Journey Mapping in E-commerce CX
• Utilizing Social Media Data for E-commerce Decision Making

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN E-COMMERCE CX & SOCIAL MEDIA
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London School of International Business (LSIB)
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05 May 2025
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