Global Certificate in CRM and Agile Methodologies

Name: Global Certificate in CRM and Agile Methodologies
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The Global Certificate in CRM (Customer Relationship Management) and Agile Methodologies is a comprehensive course designed to meet the rising industry demand for professionals proficient in CRM and Agile practices. This certificate course emphasizes the importance of leveraging CRM systems and Agile methodologies to enhance customer experience, boost operational efficiency, and foster innovation.

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AboutThisCourse

By enrolling in this course, learners will develop a deep understanding of CRM strategies, Agile principles, and their practical implementation in real-world scenarios. The curriculum covers essential skills such as CRM customization, data analysis, customer journey mapping, Scrum, Kanban, and Lean software development. These skills are highly sought after by employers in various sectors, including IT, marketing, sales, and customer support. Upon completion, learners will be equipped with the expertise to drive customer-centric strategies, streamline project management, and adapt to evolving business needs. This course offers a significant advantage for career advancement in today's fast-paced, customer-focused global marketplace.

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CourseDetails

• Global CRM Overview
• Agile Methodologies in CRM
• Customer Relationship Lifecycle Management
• Implementing CRM Systems with Agile Approach
• Agile CRM: Flexibility and Scalability
• Data-Driven CRM Strategies and Analytics
• Customer Segmentation and Personalization in CRM
• Agile Project Management for CRM
• Global CRM Best Practices and Case Studies

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE IN CRM AND AGILE METHODOLOGIES

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London School of International Business (LSIB)

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05 May 2025

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