Advanced Certificate in EV Charging: Mastering Customer Relationships

Name: Advanced Certificate in EV Charging: Mastering Customer Relationships
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The Advanced Certificate in EV Charging: Mastering Customer Relationships is a comprehensive course designed to empower professionals in the electric vehicle (EV) industry. This course highlights the importance of building and maintaining customer relationships in the rapidly growing EV market.

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AboutThisCourse

With the global EV charging market projected to reach $111.04 billion by 2026, there is an increasing demand for skilled professionals who can manage customer relationships effectively. This certificate course equips learners with essential skills such as communication, problem-solving, and customer relationship management. It also covers industry-specific topics like EV charging infrastructure, technology trends, and regulatory requirements. By completing this course, professionals can enhance their career opportunities and contribute to the sustainable transportation revolution.

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CourseDetails

• Understanding EV Charging Infrastructure: An Overview
• Customer Relationship Management for EV Charging Stations
• Identifying and Segmenting EV Charging Customers
• Effective Communication Strategies with EV Drivers
• Resolving Customer Complaints and Issues in EV Charging
• Building Loyalty and Retention in EV Charging Services
• Data-Driven Decision Making in Customer Relationships for EV Charging
• Legal and Ethical Considerations in Customer Relationships for EV Charging
• Emerging Trends and Future of EV Charging Customer Relationships

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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ADVANCED CERTIFICATE IN EV CHARGING: MASTERING CUSTOMER RELATIONSHIPS

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London School of International Business (LSIB)

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05 May 2025

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