Executive Development Programme in CRM and Strategic Leadership

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The Executive Development Programme in CRM and Strategic Leadership certificate course is a comprehensive program designed to provide learners with essential skills for career advancement in today's data-driven business environment. This course focuses on Customer Relationship Management (CRM) strategies and their implementation, empowering learners to make data-driven decisions, build customer-centric organizations, and drive growth.

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AboutThisCourse

In an era where customer experience is a key differentiator, this program is increasingly important for professionals seeking to stay ahead in their careers. The course covers various aspects of CRM, including customer segmentation, targeting, positioning, and relationship building, as well as strategic leadership, change management, and digital transformation. By the end of this course, learners will have gained a deep understanding of CRM and strategic leadership, enabling them to lead cross-functional teams, manage change, and drive business growth. This course is in high demand across industries, making it an excellent choice for professionals seeking to advance their careers and stay competitive in the ever-evolving business landscape.

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CourseDetails

• CRM Fundamentals
• Strategic Leadership Principles
• Customer Relationship Management (CRM) Systems and Tools
• Data Analysis and Insights for CRM
• Building and Managing Customer Relationships
• CRM Strategy and Implementation
• Change Management and Leadership
• Developing a Customer-Centric Culture
• Strategies for Customer Engagement and Loyalty
• Measuring CRM Success and ROI

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN CRM AND STRATEGIC LEADERSHIP
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London School of International Business (LSIB)
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05 May 2025
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