Professional Certificate in CRM for Connected Experiences

Name: Professional Certificate in CRM for Connected Experiences
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The Professional Certificate in CRM (Customer Relationship Management) for Connected Experiences is a comprehensive course designed to empower professionals in the ever-evolving world of customer experience management. This certificate course highlights the importance of CRM systems in driving business growth, improving customer satisfaction, and fostering brand loyalty.

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AboutThisCourse

In an era where data-driven decisions and personalized customer interactions are paramount, this program bridges the gap between traditional CRM strategies and cutting-edge technology. With a strong focus on creating connected experiences, learners will master the art of managing customer journeys across multiple touchpoints, harnessing the power of data analytics, and leveraging AI-driven insights to drive successful campaigns. By earning this industry-recognized certification, professionals will be equipped with essential skills to advance their careers in customer experience, marketing, sales, and related fields. Stand out in the competitive job market, drive impactful change in your organization, and lead the way in delivering exceptional connected experiences with this Professional Certificate course.

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CourseDetails

• CRM Fundamentals
• Customer Experience Management
• CRM Data Management and Analytics
• CRM Personalization and Recommendations
• Multi-Channel CRM Strategies
• CRM Integration with Marketing Automation
• CRM Security and Compliance
• CRM for Remote and Distributed Teams
• CRM Best Practices and Use Cases
• CRM Implementation and Optimization

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN CRM FOR CONNECTED EXPERIENCES

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London School of International Business (LSIB)

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05 May 2025

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