Certificate in Navigating Difficult Conversations with Colleagues

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The Certificate in Navigating Difficult Conversations with Colleagues is a crucial course designed to empower professionals with the necessary skills to handle challenging interactions in the workplace. This program addresses the importance of effective communication, conflict resolution, and maintaining positive work relationships.

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AboutThisCourse

In today's diverse and dynamic work environment, the ability to navigate difficult conversations is in high demand. Employers value employees who can communicate professionally, even in stressful situations, leading to increased collaboration, productivity, and overall job satisfaction. By enrolling in this course, learners will gain essential skills for career advancement, including active listening, empathy, assertiveness, and problem-solving. They will learn to approach difficult conversations with confidence and diplomacy, fostering a more harmonious and efficient workplace. This certificate course is an investment in both personal and professional growth, setting learners apart as skilled communicators and leaders in their respective fields.

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CourseDetails

• Understanding Difficult Conversations
• Identifying Navigation Strategies for Challenging Dialogues
• Effective Communication Techniques in Conflict Resolution
• Active Listening and Empathy in Professional Conversations
• Managing Emotions During Difficult Interactions
• Best Practices for Addressing Performance Issues
• Responding to Disrespectful or Inappropriate Behavior
• Building Trust and Repairing Relationships After a Conflict
• Creating a Positive Work Environment through Open Dialogue

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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CERTIFICATE IN NAVIGATING DIFFICULT CONVERSATIONS WITH COLLEAGUES
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London School of International Business (LSIB)
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05 May 2025
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