Professional Certificate in Support Analytics for Customer Acquisition

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The Professional Certificate in Support Analytics for Customer Acquisition is a comprehensive course designed to equip learners with essential skills for career advancement in the customer support and analytics industry. This program highlights the importance of data-driven decision-making to enhance customer acquisition and improve overall customer experience.

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AboutThisCourse

In this course, learners will gain hands-on experience with cutting-edge analytics tools and techniques to analyze customer support data, identify patterns and trends, and optimize support workflows for better customer engagement. The curriculum covers key topics such as data visualization, statistical analysis, and machine learning, providing learners with a strong foundation in support analytics. With a growing demand for support analysts who can leverage data to drive business growth, this certificate course is an excellent opportunity for learners to enhance their skillset, increase their value in the job market, and advance their careers in this exciting and rapidly evolving field.

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CourseDetails

• Understanding Support Analytics
• Metrics and KPIs in Support Analytics
• Customer Acquisition through Support Data Analysis
• Customer Segmentation and Support Analytics
• Analyzing Customer Support Tickets for Acquisition
• Customer Lifetime Value (CLV) Analysis
• Support Analytics Tools and Software
• Data Visualization in Support Analytics
• Implementing Support Analytics Strategies for Customer Acquisition

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN SUPPORT ANALYTICS FOR CUSTOMER ACQUISITION
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London School of International Business (LSIB)
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05 May 2025
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