Advanced Certificate in E-commerce CRM and Competitive Advantage

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The Advanced Certificate in E-commerce CRM and Competitive Advantage is a comprehensive course designed to equip learners with essential skills for career advancement in the dynamic world of e-commerce. This certificate course focuses on Customer Relationship Management (CRM) strategies, data-driven decision-making, and competitive advantage theories, making it highly relevant in today's data-driven business environment.

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AboutThisCourse

In an era where e-commerce sales are soaring, there's an increasing demand for professionals who can leverage CRM tools and strategies to drive customer engagement, loyalty, and business growth. This course meets this industry need by providing learners with hands-on experience in CRM software, enabling them to optimize customer interactions and enhance customer satisfaction. Upon completion, learners will not only understand the principles of CRM and competitive advantage but also possess the practical skills to implement these strategies in real-world scenarios. This combination of theoretical knowledge and practical skills makes this course a valuable asset for any professional seeking to advance their career in e-commerce.

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CourseDetails

• CRM
• E-commerce
• Customer Relationship Management
• Competitive Advantage
• E-commerce CRM Strategies
• Data Analysis in E-commerce CRM
• Personalization in E-commerce CRM
• Multi-Channel CRM in E-commerce
• Mobile CRM in E-commerce
• Social CRM in E-commerce

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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ADVANCED CERTIFICATE IN E-COMMERCE CRM AND COMPETITIVE ADVANTAGE
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London School of International Business (LSIB)
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05 May 2025
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