Masterclass Certificate in Customer Support Data Management

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The Masterclass Certificate in Customer Support Data Management is a comprehensive course designed to equip learners with essential skills for career advancement in customer support data management. This course emphasizes the importance of data-driven decision-making in customer support, as it enables organizations to improve customer satisfaction, reduce churn, and increase revenue.

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AboutThisCourse

With the increasing demand for data-driven customer support, this course provides learners with the necessary skills to collect, analyze, and interpret customer support data to drive business results. The course covers key topics such as data analysis, reporting and visualization, and data-driven decision-making, providing learners with a well-rounded understanding of customer support data management. By completing this course, learners will be able to demonstrate their expertise in customer support data management, making them highly valuable to organizations seeking to improve their customer support operations. This course is an excellent opportunity for customer support professionals, data analysts, and business analysts to enhance their skills and advance their careers in this growing field.

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CourseDetails


• Customer Support Data Analysis
• Data Collection Techniques in Customer Support
• Customer Support Metrics and KPIs
• Data Visualization in Customer Support
• Customer Support Data Management Tools
• Data Cleaning and Preparation for Customer Support
• Advanced Data Analysis for Customer Support
• Machine Learning in Customer Support Data Management
• Data Security and Privacy in Customer Support
• Strategic Decision Making with Customer Support Data

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN CUSTOMER SUPPORT DATA MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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