Executive Development Programme in Fostering Innovation in CX

Name: Executive Development Programme in Fostering Innovation in CX
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The Executive Development Programme in Fostering Innovation in CX is a certificate course designed to equip business leaders with the skills to drive customer experience (CX) innovation. This programme is crucial in today's competitive market where exceptional CX can differentiate businesses and foster customer loyalty.

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AboutThisCourse

The course addresses the growing industry demand for professionals who can leverage innovation to enhance CX. It provides participants with a deep understanding of CX strategies, customer-centric design thinking, and innovation management. Learners will gain essential skills in identifying customer needs, creating innovative solutions, and implementing effective CX strategies. By the end of this programme, learners will be able to lead CX innovation in their organisations, fostering a culture of creativity and customer-centricity. This will not only advance their careers but also contribute significantly to their organisation's success and customer satisfaction.

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CourseDetails

• Fostering Innovation in Customer Experience (CX): An Overview
• Understanding Customer Needs and Pain Points
• Design Thinking for CX Innovation
• Leveraging Technology for CX Innovation
• Creating a Culture of Innovation in CX
• Implementing and Measuring CX Innovation
• Overcoming Barriers to CX Innovation
• Case Studies in Successful CX Innovation
• Continuous Improvement and Future Trends in CX Innovation

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN FOSTERING INNOVATION IN CX

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London School of International Business (LSIB)

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05 May 2025

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