Masterclass Certificate in Customer Support Data Analysis Techniques

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The Masterclass Certificate in Customer Support Data Analysis Techniques is a comprehensive course designed to equip learners with essential skills for career advancement in customer support data analysis. This course emphasizes the importance of data-driven decision-making in customer support and empowers learners to analyze customer support data using various techniques and tools.

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AboutThisCourse

In today's data-driven world, there is a high demand for professionals who can analyze customer support data to improve customer experience and drive business growth. This course provides learners with the necessary skills to meet this demand and stand out in the industry. Through this course, learners will gain hands-on experience in analyzing customer support data using tools such as Excel, SQL, and Tableau. They will learn how to interpret data, identify trends, and make data-driven decisions that can improve customer support and drive business success. By the end of this course, learners will have the skills and confidence to take on leadership roles in customer support data analysis and drive innovation in their organizations.

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CourseDetails


• Customer Support Metrics
• Data Collection Techniques
• Data Analysis Tools and Software
• Statistical Analysis in Customer Support
• Interpreting Customer Support Data
• Data Visualization Techniques
• Predictive Analytics in Customer Support
• A/B Testing in Customer Support
• Customer Support Data Security
• Mastering Data-Driven Customer Support Strategies

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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MASTERCLASS CERTIFICATE IN CUSTOMER SUPPORT DATA ANALYSIS TECHNIQUES
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London School of International Business (LSIB)
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05 May 2025
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