Executive Development Programme in Data-Driven Customer Support Strategy

-- ViewingNow

The Executive Development Programme in Data-Driven Customer Support Strategy certificate course is a comprehensive training program designed to equip professionals with the essential skills needed to excel in today's data-driven customer support industry. This course emphasizes the importance of data-driven decision-making, strategic thinking, and customer-centric approaches to provide exceptional customer support.

4,0
Based on 4.535 reviews

6.772+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

In an era where customer experience is a key differentiator, this course is in high demand across various industries. Learners will gain a deep understanding of the latest trends, tools, and techniques to drive customer support strategies that improve customer satisfaction, loyalty, and business growth. By completing this course, learners will be equipped with the skills and knowledge needed to advance their careers and become leaders in their organizations. They will learn how to leverage data to make informed decisions, design and implement effective customer support strategies, and measure and analyze the impact of their efforts.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

•
Data-Driven Customer Support: An Overview
•
Harnessing Data Analytics in Customer Support
•
Customer Support Metrics: Key Performance Indicators (KPIs)
•
Leveraging AI and Machine Learning in Customer Support
•
Designing and Implementing a Data-Driven Support Strategy
•
Customer Segmentation and Personalization
•
Change Management and Organizational Alignment
•
Continuous Improvement: Iterating and Optimizing Data-Driven Support
•
Case Studies: Successful Data-Driven Customer Support Implementations

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
EXECUTIVE DEVELOPMENT PROGRAMME IN DATA-DRIVEN CUSTOMER SUPPORT STRATEGY
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
London School of International Business (LSIB)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso