Professional Certificate in Home Health: Crisis Ready
-- ViewingNowThe Professional Certificate in Home Health: Crisis Ready course is a vital program designed to equip learners with essential skills for managing crises in home health care settings. With the increasing demand for reliable and effective crisis management in the rapidly growing home health industry, this course is more important than ever.
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• Crisis Preparedness & Planning: Developing a comprehensive crisis plan for home health organizations, including risk assessment, communication strategies, and resource management. • Legal & Ethical Considerations: Understanding legal and ethical obligations during a crisis, such as patient privacy, staff safety, and regulatory compliance. • Incident Management: Implementing effective incident management techniques to minimize the impact of a crisis, including emergency response, recovery, and business continuity planning. • Psychological First Aid: Providing psychological support to patients, families, and staff during a crisis, including trauma-informed care, self-care strategies, and resilience-building techniques. • Communication Skills: Developing effective communication skills to manage internal and external communication during a crisis, including media relations, social media management, and public speaking. • Information Security: Protecting sensitive information during a crisis, including data backup, cybersecurity, and physical security measures. • Stakeholder Engagement: Engaging with stakeholders during a crisis, including patients, families, staff, regulators, and the community, to build trust and ensure transparency. • Training & Exercises: Conducting regular training and exercises to prepare staff for a crisis, including tabletop exercises, simulations, and drills. • Evaluation & Improvement: Evaluating the effectiveness of crisis management strategies and implementing improvements to ensure ongoing readiness, including performance metrics, after-action reviews, and continuous improvement plans.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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