Professional Certificate in Speech Analytics: Actionable Insights
-- ViewingNowThe Professional Certificate in Speech Analytics: Actionable Insights is a comprehensive course designed to equip learners with the essential skills needed to excel in the rapidly growing field of speech analytics. This program emphasizes the importance of data-driven decision-making in optimizing customer experiences, improving business processes, and driving revenue growth.
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โข Introduction to Speech Analytics
โข Setting up a Speech Analytics System
โข Data Collection and Analysis in Speech Analytics
โข Natural Language Processing (NLP) and Speech Analytics
โข Identifying Actionable Insights from Speech Data
โข Speech Analytics for Customer Experience Improvement
โข Compliance and Risk Management in Speech Analytics
โข Using Speech Analytics for Sales and Marketing Optimization
โข Speech Analytics Data Visualization and Reporting
โข Best Practices for Implementing Speech Analytics in an Organization
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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