Executive Development Programme Leading with Customer Feedback

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The Executive Development Programme on Leading with Customer Feedback is a certificate course designed to empower professionals in harnessing customer insights for strategic decision-making and business growth. This programme is crucial in today's customer-centric industry where understanding and responding to customer feedback is key to competitive advantage.

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AboutThisCourse

The course equips learners with essential skills such as data analysis, strategic thinking, and leadership. It provides practical tools and techniques to interpret customer feedback, communicate insights effectively, and drive change within the organization. By the end of the programme, learners will be able to lead customer-focused initiatives, foster a culture of continuous improvement, and drive business growth through customer-centric strategies. In demand across various industries, this course offers a unique opportunity for career advancement. It is ideal for managers, team leaders, and professionals who want to enhance their leadership skills, drive customer-centric change, and stay ahead in the ever-evolving business landscape.

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CourseDetails

• Understanding Customers: The Foundation of Successful Leadership
• Harnessing the Power of Customer Feedback
• Data-Driven Decision Making: Leveraging Customer Insights
• Building a Customer-Centric Culture: Transforming Organizations
• Communication Strategies: Sharing Customer Insights Across the Company
• Empathy and Emotional Intelligence: The Keys to Customer Connections
• Innovation through Customer Feedback: Driving Growth and Competitive Advantage
• Metrics that Matter: Measuring Customer Satisfaction and Loyalty
• Turning Insights into Action: Creating a Roadmap for Change

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME LEADING WITH CUSTOMER FEEDBACK
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London School of International Business (LSIB)
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05 May 2025
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