Global Certificate in Emotional Intelligence and Influence
-- ViewingNowThe Global Certificate in Emotional Intelligence and Influence is a comprehensive course designed to empower learners with the essential skills necessary for professional growth and career advancement. This program focuses on enhancing emotional intelligence, an increasingly vital factor in today's data-driven and automated world.
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Here are the essential units for a Global Certificate in Emotional Intelligence and Influence:
• Understanding Emotional Intelligence (EI): This unit will cover the basics of Emotional Intelligence, its importance, and its impact on personal and professional life. It will include topics like self-awareness, self-regulation, motivation, empathy, and social skills.
• Emotional Intelligence Assessment: Participants will learn how to assess their EI levels and identify areas for improvement. The unit will cover different EI assessment tools and techniques.
• Developing Emotional Intelligence: This unit will provide practical strategies for developing EI skills. Participants will learn how to manage their emotions, communicate effectively, build positive relationships, and handle conflicts.
• Emotional Intelligence in Leadership: This unit will focus on the role of EI in leadership. Participants will learn how to use EI to inspire, motivate, and influence others. It will cover topics like empathic leadership, emotional leadership, and transformational leadership.
• Emotional Intelligence in Customer Service: This unit will explore how EI can improve customer service. Participants will learn how to use EI to understand customer needs, handle difficult situations, and build long-term relationships.
• Emotional Intelligence in Teamwork: This unit will focus on the importance of EI in teamwork. Participants will learn how to use EI to build effective teams, manage team dynamics, and resolve conflicts.
• Emotional Intelligence in Negotiations: This unit will cover how EI can enhance negotiation skills. Participants will learn how to use EI to understand the other party's perspective, build trust, and reach agreements.
• Emotional Intelligence in Conflict Resolution: This unit will explore how EI can help resolve conflicts. Participants will learn how to use EI to manage emotions,
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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