Advanced Certificate in CRM and Loyalty Program Alignment

Name: Advanced Certificate in CRM and Loyalty Program Alignment
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The Advanced Certificate in CRM and Loyalty Program Alignment is a comprehensive course designed to equip learners with the essential skills required for effective CRM strategy and loyalty program development. This certificate program emphasizes the importance of aligning CRM strategies with loyalty programs to drive customer engagement, retention, and business growth.

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AboutThisCourse

In today's customer-centric market, there is a high industry demand for professionals who can design and implement effective CRM and loyalty programs that deliver exceptional customer experiences. This course provides learners with the latest tools, techniques, and best practices for customer segmentation, targeting, positioning, and engagement, empowering them to create data-driven CRM strategies that drive customer loyalty and advocacy. By completing this course, learners will gain a competitive edge in their careers, with the ability to develop and implement CRM and loyalty programs that deliver measurable results. This certificate course is an excellent opportunity for marketing professionals, customer experience managers, and business leaders to enhance their skills and advance their careers in this exciting and dynamic field.

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CourseDetails

• CRM Strategies for Customer Loyalty
• Understanding Customer Lifetime Value (CLTV)
• Designing Effective Loyalty Programs
• Integrating CRM and Loyalty Program Data
• Personalization Techniques in CRM and Loyalty Programs
• CRM and Loyalty Program Metrics and Analytics
• Customer Segmentation and Targeting in CRM
• Multi-Channel CRM and Loyalty Program Management
• Legal and Ethical Considerations in CRM and Loyalty Programs
• Case Studies on CRM and Loyalty Program Alignment

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN CRM AND LOYALTY PROGRAM ALIGNMENT

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London School of International Business (LSIB)

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05 May 2025

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