Masterclass Certificate in Data Analytics for Effective Complaint Resolution
-- ViewingNowThe Masterclass Certificate in Data Analytics for Effective Complaint Resolution is a comprehensive course designed to equip learners with essential data analytics skills to tackle complaint management challenges. This course emphasizes the importance of data-driven decision-making in resolving customer complaints and improving overall customer experience.
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โข Introduction to Data Analytics & Complaint Resolution
โข Understanding Complaints Data
โข Data Cleaning & Preprocessing for Complaints Analysis
โข Exploratory Data Analysis (EDA) in Complaints Resolution
โข Statistical Analysis & Hypothesis Testing
โข Predictive Modeling for Effective Complaints Management
โข Data Visualization Techniques in Complaints Analysis
โข Communicating Insights from Complaints Data
โข Implementing Data-Driven Complaint Resolution Strategies
โข Ethical Considerations in Data Analytics for Complaints
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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