Executive Development Programme Social Media Crisis Communication: Advanced Techniques

Name: Executive Development Programme Social Media Crisis Communication: Advanced Techniques
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The Executive Development Programme in Social Media Crisis Communication: Advanced Techniques is a certificate course designed to empower professionals with the skills to manage and navigate through complex social media crises. In today's digital age, the importance of this course cannot be overstated as businesses and organizations face increasing scrutiny and potential backlash on social media platforms.

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AboutThisCourse

This course is in high demand as companies seek to protect their reputation and maintain customer trust during times of crisis. Learners will be equipped with advanced techniques to monitor social media, develop effective crisis communication strategies, and respond to negative feedback in a timely and appropriate manner. By completing this course, learners will gain a competitive edge in their career and demonstrate a commitment to staying ahead of the curve in the ever-evolving world of social media. They will be able to handle social media crises with confidence, effectively communicate with stakeholders, and minimize the impact of negative events on their organization's reputation.

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CourseDetails

• Social Media Crisis Communication
• Understanding Social Media Listening & Monitoring
• Developing a Social Media Crisis Communication Plan
• Advanced Techniques in Social Media Risk Assessment
• Stakeholder Management in Social Media Crises
• Real-time Social Media Crisis Management
• Social Media Analytics for Crisis Prevention & Mitigation
• Legal & Ethical Considerations in Social Media Crisis Communication
• Case Studies: Successful Social Media Crisis Management
• Emotional Intelligence for Effective Social Media Crisis Communication

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME SOCIAL MEDIA CRISIS COMMUNICATION: ADVANCED TECHNIQUES

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London School of International Business (LSIB)

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05 May 2025

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