Certificate in Chatbot Design Principles

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The Certificate in Chatbot Design Principles course is a comprehensive program that equips learners with essential skills for designing and implementing effective chatbots. This course emphasizes the importance of chatbots as a crucial communication channel between businesses and customers, and how they can help improve customer experience and satisfaction.

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AboutThisCourse

In today's digital age, there is a high demand for professionals who possess the skills to design and develop chatbots. This course provides learners with the necessary knowledge and skills to meet this demand and advance their careers. Learners will explore various design principles, user experience (UX) strategies, and conversational interfaces to create chatbots that provide value to users and businesses alike. By the end of this course, learners will have a solid understanding of chatbot design principles and the ability to create chatbots that engage users, provide relevant information, and meet business objectives. With these skills, learners can pursue careers in various industries, including tech, marketing, and customer service.

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CourseDetails

• Introduction to Chatbots & Conversational UX
• Designing Chatbot Personas & Conversational Flows
• Natural Language Processing (NLP) & Understanding (NLU)
• Chatbot Platforms & Integrations
• Chatbot Analytics & Optimization
• Ethics, Privacy, & Security in Chatbot Design
• Building a Basic Chatbot with Dialogflow
• Building a Chatbot for Customer Support
• Chatbot Best Practices & Industry Trends

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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CERTIFICATE IN CHATBOT DESIGN PRINCIPLES
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London School of International Business (LSIB)
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05 May 2025
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