Global Certificate in Transforming Customer Service with AI

Name: Global Certificate in Transforming Customer Service with AI
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The Global Certificate in Transforming Customer Service with AI is a comprehensive course designed to meet the growing industry demand for AI-driven customer service. This certificate course emphasizes the importance of AI in revolutionizing customer service, providing a competitive edge in the job market.

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AboutThisCourse

Learners will gain essential skills in AI technologies, customer service management, and data analysis, preparing them for various roles in customer service, operations, and AI-related fields. The course content includes hands-on experience with AI tools, case studies, and best practices, ensuring learners are well-equipped to address real-world challenges. With a focus on practical applications, this course empowers professionals to drive innovation, improve customer satisfaction, and contribute to their organizations' success. By staying ahead of the curve in AI-driven customer service, learners enhance their career advancement opportunities and make a significant impact in their respective industries.

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CourseDetails

• Introduction to AI in Customer Service
• Understanding Customer Service Analytics
• AI-Powered Chatbots and Virtual Assistants
• Natural Language Processing (NLP) in Customer Service
• Machine Learning Algorithms for Customer Service
• Implementing AI in Customer Service Channels
• Ethical Considerations in AI Customer Service
• Measuring Success with AI in Customer Service
• Best Practices for Transforming Customer Service with AI

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN TRANSFORMING CUSTOMER SERVICE WITH AI

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London School of International Business (LSIB)

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05 May 2025

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