Advanced Certificate in Home Care Provider Engagement
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• Effective Communication: Developing strong communication skills to engage and understand home care clients and their families.
• Person-Centered Care Planning: Designing individualized care plans that meet the unique needs of each client, ensuring their autonomy and dignity.
• Building Trust and Relationships: Establishing and maintaining trusting relationships with clients and their families through empathy, respect, and cultural competence.
• Conflict Resolution: Identifying and addressing potential conflicts, employing effective negotiation and problem-solving strategies to maintain positive relationships.
• Understanding and Supporting Chronic Disease Management: Assisting clients with chronic conditions by providing compassionate, evidence-based care that promotes self-management and adherence to treatment plans.
• Mental Health Awareness: Recognizing and addressing mental health concerns in clients, providing appropriate resources and referrals when necessary.
• Documentation and Reporting: Accurately maintaining records, documenting care provided, and communicating effectively with the care team and other healthcare professionals.
• Safety and Risk Management: Implementing and promoting safety protocols to minimize risks for clients, staff, and visitors in the home setting.
• Promoting Well-being and Independence: Encouraging clients to maintain their independence and overall well-being through physical, social, and emotional support.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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