Advanced Certificate in Hotel Brand Equity Building
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โข Advanced Hotel Revenue Management: Understanding the key principles of revenue management in the hospitality industry, including pricing strategies, demand forecasting, and distribution channels to maximize profitability and build brand equity. โข Hotel Marketing & Branding Strategies: Exploring innovative marketing and branding techniques to differentiate a hotel brand in a competitive market, including digital marketing, social media, content marketing, and brand storytelling. โข Customer Experience Management in Hospitality: Learning how to create exceptional guest experiences that build brand loyalty and advocacy, including customer journey mapping, service design, and feedback analysis. โข Reputation Management & Online Reviews: Managing a hotel's online reputation and leveraging review sites to build brand equity, including responding to reviews, managing negative feedback, and proactively seeking positive reviews. โข Revenue Optimization & Analytics: Analyzing data to drive revenue optimization, including revenue management systems, data analytics, and performance metrics. โข Revenue Generation through Ancillary Services: Identifying opportunities to generate revenue through ancillary services, such as spa, restaurant, and event spaces, and integrating them into the overall brand strategy. โข Sustainable & Responsible Hospitality: Understanding the importance of sustainability and social responsibility in the hospitality industry and how to incorporate these principles into a hotel's brand strategy. โข Hotel Financial Management: Managing a hotel's financial performance, including budgeting, forecasting, and financial analysis, to maximize profitability and build brand equity.
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- ThreeFourHoursPerWeek
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