Global Certificate in Speech Analytics and its Applications

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The Global Certificate in Speech Analytics and its Applications is a comprehensive course designed to equip learners with essential skills in speech analytics, a rapidly growing field that uses AI and machine learning to extract valuable insights from audio data. This course is crucial in today's industry, where businesses increasingly rely on customer interactions to improve products, services, and overall customer experience.

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AboutThisCourse

Learners will gain hands-on experience with industry-leading speech analytics tools, developing the ability to analyze customer interactions, identify trends and patterns, and derive actionable insights. The course covers a wide range of topics, including speech recognition, natural language processing, sentiment analysis, and data visualization. By completing this course, learners will be able to demonstrate their expertise in speech analytics, a highly sought-after skill in many industries, including customer service, market research, and healthcare. This certification will provide learners with a competitive edge, opening up new career opportunities and advancing their current careers.

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CourseDetails

• Introduction to Speech Analytics
• Speech Recognition and Transcription Technologies
• Natural Language Processing and Understanding
• Key Applications of Speech Analytics
 - Customer Experience Improvement
 - Compliance Monitoring
 - Sales and Marketing Optimization
• Data Analysis and Visualization in Speech Analytics
• Ethical Considerations in Speech Analytics
• Implementing and Managing Speech Analytics Solutions
• Future Trends and Innovations in Speech Analytics

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SPEECH ANALYTICS AND ITS APPLICATIONS
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London School of International Business (LSIB)
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05 May 2025
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