Executive Development Programme in Support Analytics Management
-- ViewingNowThe Executive Development Programme in Support Analytics Management is a certificate course designed to empower professionals with the essential skills needed to thrive in today's data-driven world. This program emphasizes the importance of data-driven decision-making, providing learners with a solid understanding of support analytics management, and equipping them with the tools to drive business growth.
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โข Support Analytics Strategy
โข Data Analysis for Support Management
โข Customer Support Metrics and KPIs
โข Support Ticket Management and Optimization
โข CRM and Support Analytics Tools
โข Machine Learning and Predictive Analytics in Support
โข Change Management and Implementation in Support Analytics
โข Building and Leading a Support Analytics Team
โข Communicating Support Analytics Insights to Stakeholders
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