Advanced Certificate in Social Media Crisis Communication: Building Confidence
-- ViewingNowThe Advanced Certificate in Social Media Crisis Communication: Building Confidence is a comprehensive course that addresses the growing need for professionals to effectively manage communication crises in the digital age. This certificate equips learners with essential skills to confidently navigate and mitigate social media crises, ensuring they are valuable assets in any organization.
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โข Social Media Crisis Management: An Overview
โข Identifying Social Media Crisis Scenarios
โข Developing a Social Media Crisis Communication Strategy
โข Building a Social Media Crisis Communication Team
โข Implementing a Social Media Listening Program
โข Crafting Effective Social Media Messages During a Crisis
โข Social Media Policy Creation and Enforcement
โข Post-Crisis Evaluation and Continuous Improvement
โข Ethical Considerations in Social Media Crisis Communication
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