Professional Certificate in Service Leadership and Innovation

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The Professional Certificate in Service Leadership and Innovation is a course designed to empower professionals in the service industry. This program highlights the importance of innovation, leadership, and customer-centric approaches in delivering exceptional services, thereby driving business growth.

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With the service sector contributing significantly to the global economy, there's an increasing demand for skilled service leaders. This course equips learners with essential skills such as strategic thinking, problem-solving, and effective communication, making them attractive candidates for leadership roles. By integrating real-world case studies and practical applications, this course ensures that learners can immediately apply their newfound skills in their careers. By the end of the course, learners will have developed a comprehensive understanding of service leadership and innovation, enabling them to drive change and advance in their careers.

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โ€ข Service Leadership Foundations
โ€ข Innovation in Service Design
โ€ข Customer Experience Management
โ€ข Service Metrics and Analytics
โ€ข Strategic Leadership for Service Excellence
โ€ข Change Management in Service Organizations
โ€ข Service Blueprinting and Process Improvement
โ€ข Service Innovation Tools and Techniques
โ€ข Creating a Culture of Service Innovation
โ€ข Service Leadership Capstone Project

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN SERVICE LEADERSHIP AND INNOVATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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