Global Certificate in Task Analysis in the Modern Economy
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โข Introduction to Task Analysis: Understanding the basics of task analysis, its importance, and the different approaches to task analysis. โข Process Mapping: Learning the principles and techniques of process mapping, including flowcharting and swimlane diagrams. โข Identifying Critical Tasks: Techniques for identifying critical tasks, including risk analysis, task prioritization, and task dependency mapping. โข Task Decomposition: Understanding how to break down complex tasks into smaller, manageable components, and the importance of doing so. โข Task Performance Measurement: Learning how to measure task performance, including the use of metrics and key performance indicators (KPIs). โข Task Optimization: Techniques for optimizing tasks, including automation, outsourcing, and offshoring. โข Human Factors in Task Analysis: Understanding the role of human factors in task analysis, including ergonomics, user experience (UX), and human-computer interaction (HCI). โข Task Analysis Tools and Software: Overview of the various tools and software available for task analysis, including process modeling tools and task analysis software.
โข Case Studies in Task Analysis: Analysis of real-world examples of task analysis, including the challenges and best practices.
Note: The above list of units is not exhaustive and can be modified based on the specific needs and objectives of the Global Certificate in Task Analysis in the Modern Economy.
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