Masterclass Certificate Social Media Crisis Communication Planning
-- ViewingNowThe Masterclass Certificate in Social Media Crisis Communication Planning is a comprehensive course designed to equip learners with essential skills for career advancement in today's digital age. This course emphasizes the importance of effective communication in managing social media crises, which can significantly impact an organization's reputation and bottom line.
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โข Social Media Crisis Communication Fundamentals
โข Identifying Social Media Risks and Crisis Triggers
โข Developing a Social Media Crisis Communication Strategy
โข Crafting Effective Crisis Messages for Social Media
โข Stakeholder Engagement and Community Management in Crisis
โข Social Media Listening and Monitoring During a Crisis
โข Legal and Ethical Considerations in Social Media Crisis Communication
โข Post-Crisis Evaluation and Continuous Improvement
โข Case Studies: Successful Social Media Crisis Communication
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