Professional Certificate in Gaming Support Transformation
-- ViewingNowThe Professional Certificate in Gaming Support Transformation is a comprehensive course designed to meet the growing industry demand for experts in gaming support. This program emphasizes the importance of enhancing customer experience, improving operational efficiency, and utilizing data-driven approaches in gaming support services.
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GBP £ 140
GBP £ 202
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โข Gaming Industry Overview
โข Customer Support Fundamentals
โข Gaming Support Channels and Platforms
โข Transforming Gaming Support with Data Analytics
โข Implementing Omnichannel Support Strategies in Gaming
โข Gaming Support Metrics and KPIs
โข Customer Experience (CX) Design in Gaming Support
โข Building and Managing Gaming Support Teams
โข Handling Gaming Support Escalations and Crisis Management
โข Leveraging AI and Automation in Gaming Support
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