Masterclass Certificate in Social Media Crisis Communication for Experts
-- ViewingNowThe Masterclass Certificate in Social Media Crisis Communication for Experts is a comprehensive course designed to equip professionals with the essential skills to manage and navigate social media crises. In today's digital age, businesses and organizations are increasingly vulnerable to social media-fueled crises that can quickly escalate and cause significant damage to their reputation.
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โข Social Media Crisis Management
โข Identifying Social Media Crisis
โข Developing a Social Media Crisis Communication Plan
โข Stakeholder Communication during Social Media Crisis
โข Real-time Monitoring and Management of Social Media Crisis
โข Legal and Ethical Considerations in Social Media Crisis Communication
โข Case Studies of Successful Social Media Crisis Management
โข Training and Preparing Spokespersons for Social Media Crisis
โข Post-crisis Evaluation and Improvement of Social Media Communication Strategies
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