Certificate in Mobility User Experience: Design Thinking

• Understanding Mobility User Experience: This unit will cover the basics of mobility user experience and its importance in today's digital age. It will also discuss the key components of mobility user experience and how they contribute to a positive user experience. • Design Thinking Methodology: This unit will focus on the design thinking methodology and how it can be applied to mobility user experience. It will cover the five stages of design thinking, including empathize, define, ideate, prototype, and test. • User Research Techniques: This unit will explore various user research techniques that can be used to gather insights and better understand the needs and pain points of mobility users. It will cover both qualitative and quantitative research methods, such as user interviews, surveys, and usability testing. • Wireframing and Prototyping: This unit will cover the basics of wireframing and prototyping in the context of mobility user experience. It will discuss the tools and techniques used to create wireframes and prototypes, as well as how to use them to communicate design ideas and gather feedback. • Usability Testing: This unit will focus on the importance of usability testing in ensuring a positive mobility user experience. It will cover different usability testing methods, such as lab testing, remote testing, and guerrilla testing, and how to analyze and act on the results. • Accessibility in Mobility User Experience: This unit will discuss the importance of accessibility in mobility user experience and how to design for a diverse range of users, including those with disabilities. It will cover the Web Content Accessibility Guidelines (WCAG) and how to apply them in mobility user experience design. • Mobile Design Patterns: This unit will explore common mobile design patterns and how to use them effectively in mobility user experience design. It will cover topics such as navigation, layout, and input, and how to design for different mobile devices and platforms. • Designing for Emotion: This unit will discuss the role of emotion in mobility user experience and how to design for emotional engagement. It will cover topics such as visual design, storytelling, and gamification, and how to use them to create a memorable and delightful user experience. • Design for Behavior Change: This unit will focus on how mobility user experience can be used to encourage