Executive Development Programme in Service Pricing and Operations
-- viewing nowThe Executive Development Programme in Service Pricing and Operations is a certificate course designed to empower professionals with the skills needed to excel in the service industry. This program emphasizes the importance of strategic pricing and efficient operations in driving business growth and profitability.
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Course Details
• Service Pricing Fundamentals: Understanding the basics of service pricing, including cost-based, value-based, and competitive-based pricing strategies.
• Pricing Psychology: Exploring the psychological factors that influence customer perception and response to pricing.
• Dynamic Pricing Techniques: Learning about the latest pricing strategies that adapt to real-time market conditions and customer behavior.
• Service Operations Management: Understanding the principles of service operations management, including capacity planning, process design, and quality control.
• Lean Service Operations: Applying lean principles to streamline service operations and reduce waste.
• Service Blueprinting: Developing visual representations of service processes to identify areas for improvement and optimization.
• Service Design Thinking: Using a human-centered approach to design and deliver services that meet customer needs and expectations.
• Service Recovery and Quality Improvement: Implementing effective strategies for recovering from service failures and continuously improving service quality.
• Data Analytics for Service Pricing and Operations: Leveraging data analytics tools and techniques to make informed pricing and operations decisions.
• Change Management in Service Pricing and Operations: Managing change and implementing new pricing and operations strategies in complex service environments.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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