Executive Development Programme Developing Active Listening Skills
-- viewing nowThe Executive Development Programme in Developing Active Listening Skills is a certificate course designed to enhance professional communication and interpersonal relationships. Active listening, a crucial yet often overlooked skill, is in high industry demand as it fosters better understanding, trust, and collaboration in the workplace.
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Course Details
• Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
• Barriers to Active Listening: Identifying common obstacles and how to overcome them.
• Non-Verbal Communication: Recognizing and interpreting body language and facial expressions.
• Paraphrasing and Reflection: Utilizing techniques to ensure clarity and understanding.
• Asking Open-Ended Questions: Encouraging dialogue and exploration.
• Empathy and Emotional Intelligence: Developing emotional awareness and responsiveness.
• Active Listening in Virtual Environments: Adapting skills for remote communication.
• Overcoming Distractions: Techniques for maintaining focus and concentration.
• Practical Exercises and Role-Plays: Applying active listening skills in real-world scenarios.
• Assessment and Feedback: Evaluating progress and refining active listening techniques.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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