Executive Development Programme Developing Active Listening Skills

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The Executive Development Programme in Developing Active Listening Skills is a certificate course designed to enhance professional communication and interpersonal relationships. Active listening, a crucial yet often overlooked skill, is in high industry demand as it fosters better understanding, trust, and collaboration in the workplace.

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ร€ propos de ce cours

This programme equips learners with essential tools and techniques to master active listening, thereby improving their leadership, teamwork, and negotiation abilities. By cultivating active listening skills, learners can more effectively communicate, empathize with others, and make informed decisions. This course offers a competitive edge for career advancement and is ideal for managers, team leaders, and professionals seeking to strengthen their interpersonal skills and overall effectiveness.

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Dรฉtails du cours

โ€ข Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
โ€ข Barriers to Active Listening: Identifying common obstacles and how to overcome them.
โ€ข Non-Verbal Communication: Recognizing and interpreting body language and facial expressions.
โ€ข Paraphrasing and Reflection: Utilizing techniques to ensure clarity and understanding.
โ€ข Asking Open-Ended Questions: Encouraging dialogue and exploration.
โ€ข Empathy and Emotional Intelligence: Developing emotional awareness and responsiveness.
โ€ข Active Listening in Virtual Environments: Adapting skills for remote communication.
โ€ข Overcoming Distractions: Techniques for maintaining focus and concentration.
โ€ข Practical Exercises and Role-Plays: Applying active listening skills in real-world scenarios.
โ€ข Assessment and Feedback: Evaluating progress and refining active listening techniques.

Parcours professionnel

The **Executive Development Programme** on Developing Active Listening Skills focuses on enhancing essential communication skills for professionals in the UK job market. This section showcases a 3D Pie chart with relevant statistics on the demand for these skills. The chart highlights four primary skills sought after by UK employers: 1. **Active Listening**: With 45% of the market share, active listening is the most in-demand skill. Professionals who excel at this skill can better understand their colleagues and clients, fostering stronger relationships and more effective collaboration. 2. **Communication**: Effective communication is crucial for career growth, with 30% of employers seeking candidates proficient in this skill. Communication goes beyond speaking; it encompasses writing, presenting, and visual storytelling. 3. **Empathy**: Emotional intelligence is increasingly important in the workplace. Employers value empathy, with 15% seeking professionals who can understand and share the feelings of others. 4. **Problem Solving**: Employers expect professionals to bring innovative solutions to the table; hence, 10% prioritize problem-solving skills. Professionals who can identify and address complex challenges contribute to their organization's success. This chart is designed to be responsive, adapting to various screen sizes. The transparent background and lack of added background color ensure that it integrates seamlessly with the rest of the content.

Exigences d'admission

  • Comprรฉhension de base de la matiรจre
  • Maรฎtrise de la langue anglaise
  • Accรจs ร  l'ordinateur et ร  Internet
  • Compรฉtences informatiques de base
  • Dรฉvouement pour terminer le cours

Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.

Statut du cours

Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :

  • Non accrรฉditรฉ par un organisme reconnu
  • Non rรฉglementรฉ par une institution autorisรฉe
  • Complรฉmentaire aux qualifications formelles

Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.

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EXECUTIVE DEVELOPMENT PROGRAMME DEVELOPING ACTIVE LISTENING SKILLS
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London School of International Business (LSIB)
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05 May 2025
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