Masterclass Certificate in Building Smart Customer Systems
-- ViewingNowThe Masterclass Certificate in Building Smart Customer Systems is a comprehensive course designed to equip learners with the essential skills needed to thrive in today's data-driven world. This course focuses on the importance of building smart customer systems that enable organizations to make data-driven decisions, improve customer engagement, and drive business growth.
6.954+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
รber diesen Kurs
100% online
Lernen Sie von รผberall
Teilbares Zertifikat
Zu Ihrem LinkedIn-Profil hinzufรผgen
2 Monate zum Abschlieรen
bei 2-3 Stunden pro Woche
Jederzeit beginnen
Keine Wartezeit
Kursdetails
โข Unit 1: Introduction to Customer Relationship Management
โข Unit 2: Building a Customer Data Platform
โข Unit 3: Customer Segmentation and Personalization
โข Unit 4: Implementing Omnichannel Strategies
โข Unit 5: Creating Smart Triggers and Workflows
โข Unit 6: Measuring Customer System Performance
โข Unit 7: Data Privacy and Security in Smart Customer Systems
โข Unit 8: AI and Machine Learning in Customer Experience
โข Unit 9: Change Management and Adoption
โข Unit 10: Future Trends in Building Smart Customer Systems
Karriereweg