Global Certificate in Social Media Listening & Brand Health

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The Global Certificate in Social Media Listening & Brand Health is a comprehensive course that equips learners with essential skills to monitor and analyze social media conversations, understand brand health, and make data-driven decisions. In today's digital age, social media listening has become a critical aspect of brand management, with organizations increasingly relying on social media data to gain insights into customer behavior, preferences, and attitudes.

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About this course

This course is designed to meet the growing industry demand for professionals who can effectively use social media listening tools and techniques to monitor brand health and reputation, track competitors, and identify new business opportunities. By completing this course, learners will gain a competitive edge in the job market and be well-positioned to advance their careers in social media marketing, brand management, public relations, and other related fields. The course covers key topics such as social media monitoring, data analysis, brand health metrics, and reporting, providing learners with a solid foundation in social media listening best practices. Through hands-on exercises and real-world examples, learners will develop practical skills that they can apply immediately in their current or future roles.

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Course Details

• Social Media Listening Fundamentals
• Monitoring Social Media Channels
• Analyzing Social Media Data
• Brand Health Metrics and KPIs
• Social Media Sentiment Analysis
• Influencer Identification and Engagement
• Competitive Analysis through Social Media Listening
• Social Media Crisis Management
• Social Media Listening Tools and Technologies
• Strategic Social Media Listening Planning

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE IN SOCIAL MEDIA LISTENING & BRAND HEALTH
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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