Global Certificate in Social Media Listening & Brand Health
-- ViewingNowThe Global Certificate in Social Media Listening & Brand Health is a comprehensive course that equips learners with essential skills to monitor and analyze social media conversations, understand brand health, and make data-driven decisions. In today's digital age, social media listening has become a critical aspect of brand management, with organizations increasingly relying on social media data to gain insights into customer behavior, preferences, and attitudes.
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โข Social Media Listening Fundamentals
โข Monitoring Social Media Channels
โข Analyzing Social Media Data
โข Brand Health Metrics and KPIs
โข Social Media Sentiment Analysis
โข Influencer Identification and Engagement
โข Competitive Analysis through Social Media Listening
โข Social Media Crisis Management
โข Social Media Listening Tools and Technologies
โข Strategic Social Media Listening Planning
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