Certificate in Digital Sales and CRM
-- viewing nowThe Certificate in Digital Sales and CRM is a comprehensive course designed to meet the growing industry demand for digital sales expertise. This program empowers learners with essential skills to excel in digital sales and customer relationship management, critical areas for modern businesses.
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Course Details
• Introduction to Digital Sales & CRM
• Understanding Customer Relationship Management (CRM)
• Digital Sales Channels and Platforms
• CRM Systems and Tools
• Lead Generation and Management in Digital Sales
• Sales Funnel Management and Optimization
• Personalization and Targeting in Digital Sales
• Customer Segmentation and Profiling
• Metrics and Analytics in Digital Sales and CRM
• Best Practices in Digital Sales and CRM
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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