Certificate in Digital Sales and CRM

Name: Certificate in Digital Sales and CRM
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The Certificate in Digital Sales and CRM is a comprehensive course designed to meet the growing industry demand for digital sales expertise. This program empowers learners with essential skills to excel in digital sales and customer relationship management, critical areas for modern businesses.

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AboutThisCourse

In this course, you will gain hands-on experience with CRM software, learn to develop effective digital sales strategies, and understand how to analyze sales data for continuous improvement. The course content is structured to provide a solid foundation in digital sales fundamentals while diving deep into advanced topics such as predictive analytics, social selling, and CRM automation. By earning this certification, learners will demonstrate to employers a commitment to professional development and a mastery of in-demand skills. This course is an excellent opportunity for sales professionals, marketing specialists, and business owners to advance their careers and enhance their organization's digital sales performance.

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CourseDetails

• Introduction to Digital Sales & CRM
• Understanding Customer Relationship Management (CRM)
• Digital Sales Channels and Platforms
• CRM Systems and Tools
• Lead Generation and Management in Digital Sales
• Sales Funnel Management and Optimization
• Personalization and Targeting in Digital Sales
• Customer Segmentation and Profiling
• Metrics and Analytics in Digital Sales and CRM
• Best Practices in Digital Sales and CRM

CareerPath

```sql The Certificate in Digital Sales and CRM program is designed to prepare professionals for various roles in the UK job market, such as Digital Sales Specialist, CRM Consultant, Salesforce Administrator, and Pardot Specialist. This 3D pie chart highlights the market trends for these roles in terms of percentage representation. As a Digital Sales and CRM expert, it's essential to stay updated on job market trends to understand where the demand lies and how to allocate your learning efforts accordingly. The chart showcases the popularity of each role, with the Digital Sales Specialist position holding a 45% share. CRM Consultant follows closely with 30%, while Salesforce Administrator and Pardot Specialist roles account for 15% and 10%, respectively. Staying conversant in these roles will help you to thrive in the ever-evolving digital sales and CRM landscape in the UK. ```

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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CERTIFICATE IN DIGITAL SALES AND CRM

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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