Masterclass Certificate in Immersive HR for CX Transformation

-- viewing now

The Masterclass Certificate in Immersive HR for CX Transformation is a comprehensive course designed to empower HR professionals with the skills necessary to drive customer experience (CX) transformation. In an era where CX is a key differentiator, this course bridges the gap between HR and CX, emphasizing their interdependence.

5.0
Based on 5,286 reviews

3,886+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This certificate course is crucial for HR professionals aiming to advance their careers in leading organizations. It equips learners with the essential skills to design and implement immersive HR strategies, fostering a customer-centric culture that drives business growth. The course covers a range of topics, including the role of HR in CX transformation, designing immersive HR strategies, and leveraging technology for CX. Upon completion, learners will have a deep understanding of the strategic importance of CX in HR, and will be able to apply their new skills in real-world situations, making them valuable assets in their organizations.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Unit 1: Introduction to Immersive HR for CX Transformation
• Unit 2: Understanding Customer Experience (CX)
• Unit 3: The Role of HR in CX Transformation
• Unit 4: Employee Experience Design for CX Improvement
• Unit 5: Leveraging Technology in HR for Enhanced CX
• Unit 6: HR Analytics and Measuring CX Impact
• Unit 7: Developing and Retaining CX-Centric Talent
• Unit 8: Building a Culture of Customer Centricity
• Unit 9: Change Management in CX Transformation
• Unit 10: Case Studies in Successful CX Transformation

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN IMMERSIVE HR FOR CX TRANSFORMATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment