Executive Development Programme in Korean Business and Customer Service Management

Name: Executive Development Programme in Korean Business and Customer Service Management
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The Executive Development Programme in Korean Business and Customer Service Management certificate course is a specialized program designed to meet the growing industry demand for professionals with in-depth knowledge of Korean business culture and customer service practices. This course emphasizes the importance of understanding the unique aspects of Korean business etiquette, communication styles, and service expectations, which are crucial for successful cross-cultural collaboration and partnerships.

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À propos de ce cours

Enrolling in this program equips learners with essential skills for career advancement in various sectors, including hospitality, retail, and international trade. By gaining proficiency in Korean customer service management, learners can differentiate themselves in a competitive job market and contribute significantly to their organizations' global expansion strategies. Moreover, this course fosters a deep appreciation for Korean cultural values and their impact on business practices, making it an invaluable asset for professionals seeking to build successful and sustainable relationships with Korean partners.

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Détails du cours

• Understanding Korean Business Culture
• History and Economic Development of Korea
• Korean Language for Business Professionals
• Customer Service Principles in Korean Business
• Cross-Cultural Communication in Korean Business
• Korean Business Etiquette and Protocol
• Strategic Management in Korean Business
• Marketing and Sales in Korean Business
• Human Resource Management in Korean Companies
• Korean Business Law and Ethics

Parcours professionnel

The **Executive Development Programme in Korean Business and Customer Service Management** offers a comprehensive understanding of the UK job market trends, salary ranges, and skill demand for professionals. This programme is designed for those who wish to enhance their career prospects in various roles, including: - **Marketing Manager**: In this role, you'll develop and implement marketing strategies that cater to Korean businesses in the UK. Stay up-to-date with the latest trends and techniques to help these businesses expand their reach and customer base. - **Customer Service Manager**: As a customer service manager, you'll ensure that Korean businesses in the UK deliver exceptional customer experiences. You'll handle customer queries, complaints, and feedback, and work towards improving customer satisfaction and loyalty. - **Business Development Manager**: In this position, you'll identify new business opportunities, build relationships with key stakeholders, and help Korean businesses grow in the UK. - **Sales Manager**: As a sales manager, you'll lead sales teams to achieve targets and drive revenue growth for Korean businesses in the UK. You'll develop sales strategies, identify potential leads, and nurture customer relationships. - **HR Manager**: As an HR manager, you'll oversee the recruitment, hiring, and onboarding processes for Korean businesses in the UK. You'll also manage employee relations, benefits, and performance management. - **Finance Manager**: In this role, you'll handle financial planning, budgeting, and reporting for Korean businesses in the UK. You'll also work closely with top management to make strategic financial decisions. Join our Executive Development Programme and gain the skills and knowledge required to succeed in these in-demand roles.

Exigences d'admission

Compréhension de base de la matière
Maîtrise de la langue anglaise
Accès à l'ordinateur et à Internet
Compétences informatiques de base
Dévouement pour terminer le cours

Aucune qualification formelle préalable requise. Cours conçu pour l'accessibilité.

Statut du cours

Ce cours fournit des connaissances et des compétences pratiques pour le développement professionnel. Il est :

Non accrédité par un organisme reconnu
Non réglementé par une institution autorisée
Complémentaire aux qualifications formelles

Vous recevrez un certificat de réussite en terminant avec succès le cours.

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EXECUTIVE DEVELOPMENT PROGRAMME IN KOREAN BUSINESS AND CUSTOMER SERVICE MANAGEMENT

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London School of International Business (LSIB)

Décerné le

05 May 2025

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