Executive Development Programme in Korean Business and Customer Service Management

Name: Executive Development Programme in Korean Business and Customer Service Management
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The Executive Development Programme in Korean Business and Customer Service Management certificate course is a specialized program designed to meet the growing industry demand for professionals with in-depth knowledge of Korean business culture and customer service practices. This course emphasizes the importance of understanding the unique aspects of Korean business etiquette, communication styles, and service expectations, which are crucial for successful cross-cultural collaboration and partnerships.

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AboutThisCourse

Enrolling in this program equips learners with essential skills for career advancement in various sectors, including hospitality, retail, and international trade. By gaining proficiency in Korean customer service management, learners can differentiate themselves in a competitive job market and contribute significantly to their organizations' global expansion strategies. Moreover, this course fosters a deep appreciation for Korean cultural values and their impact on business practices, making it an invaluable asset for professionals seeking to build successful and sustainable relationships with Korean partners.

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CourseDetails

• Understanding Korean Business Culture
• History and Economic Development of Korea
• Korean Language for Business Professionals
• Customer Service Principles in Korean Business
• Cross-Cultural Communication in Korean Business
• Korean Business Etiquette and Protocol
• Strategic Management in Korean Business
• Marketing and Sales in Korean Business
• Human Resource Management in Korean Companies
• Korean Business Law and Ethics

CareerPath

The **Executive Development Programme in Korean Business and Customer Service Management** offers a comprehensive understanding of the UK job market trends, salary ranges, and skill demand for professionals. This programme is designed for those who wish to enhance their career prospects in various roles, including: - **Marketing Manager**: In this role, you'll develop and implement marketing strategies that cater to Korean businesses in the UK. Stay up-to-date with the latest trends and techniques to help these businesses expand their reach and customer base. - **Customer Service Manager**: As a customer service manager, you'll ensure that Korean businesses in the UK deliver exceptional customer experiences. You'll handle customer queries, complaints, and feedback, and work towards improving customer satisfaction and loyalty. - **Business Development Manager**: In this position, you'll identify new business opportunities, build relationships with key stakeholders, and help Korean businesses grow in the UK. - **Sales Manager**: As a sales manager, you'll lead sales teams to achieve targets and drive revenue growth for Korean businesses in the UK. You'll develop sales strategies, identify potential leads, and nurture customer relationships. - **HR Manager**: As an HR manager, you'll oversee the recruitment, hiring, and onboarding processes for Korean businesses in the UK. You'll also manage employee relations, benefits, and performance management. - **Finance Manager**: In this role, you'll handle financial planning, budgeting, and reporting for Korean businesses in the UK. You'll also work closely with top management to make strategic financial decisions. Join our Executive Development Programme and gain the skills and knowledge required to succeed in these in-demand roles.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN KOREAN BUSINESS AND CUSTOMER SERVICE MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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