Masterclass Certificate in Crisis Communication: Communicating with Clarity and Confidence
-- ViewingNowThe Masterclass Certificate in Crisis Communication course is a must for professionals seeking to excel in crisis management and public relations. This certificate course emphasizes the importance of clear, confident communication during critical situations, making it highly relevant in today's unpredictable business environment.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: Understanding Crisis Situations and Stakeholder Expectations
โข Unit 3: Developing a Crisis Communication Plan
โข Unit 4: Crafting Clear and Concise Messages
โข Unit 5: Effective Delivery Techniques in Crisis Situations
โข Unit 6: Media Relations and Media Training
โข Unit 7: Social Media Management in Crisis Communication
โข Unit 8: Ethical Considerations in Crisis Communication
โข Unit 9: Case Studies of Successful and Unsuccessful Crisis Communication
โข Unit 10: Post-Crisis Evaluation and Continuous Improvement
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