Masterclass Certificate in Crisis Communication: Communicating with Clarity and Confidence
-- ViewingNowThe Masterclass Certificate in Crisis Communication course is a must for professionals seeking to excel in crisis management and public relations. This certificate course emphasizes the importance of clear, confident communication during critical situations, making it highly relevant in today's unpredictable business environment.
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⢠Unit 1: Introduction to Crisis Communication
⢠Unit 2: Understanding Crisis Situations and Stakeholder Expectations
⢠Unit 3: Developing a Crisis Communication Plan
⢠Unit 4: Crafting Clear and Concise Messages
⢠Unit 5: Effective Delivery Techniques in Crisis Situations
⢠Unit 6: Media Relations and Media Training
⢠Unit 7: Social Media Management in Crisis Communication
⢠Unit 8: Ethical Considerations in Crisis Communication
⢠Unit 9: Case Studies of Successful and Unsuccessful Crisis Communication
⢠Unit 10: Post-Crisis Evaluation and Continuous Improvement
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