Executive Development Programme in CRM for Increased Customer Lifetime Value
-- ViewingNowThe Executive Development Programme in CRM for Increased Customer Lifetime Value certificate course is a comprehensive program designed to equip professionals with essential skills to drive customer-centric business strategies. This course emphasizes the importance of CRM in improving customer relationships, satisfaction, and loyalty, leading to increased revenue and profitability.
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โข Understanding Customer Relationship Management (CRM)
โข Importance of Customer Lifetime Value (CLV) in Business Strategy
โข Data-Driven Decision Making for Customer Retention
โข Implementing Effective CRM Strategies for Increased CLV
โข Leveraging CRM Technology for Customer Engagement
โข Personalization and Segmentation in CRM
โข Metrics and Analytics for CRM Success
โข Building a Customer-Centric Culture in the Organization
โข Case Studies: Successful CRM Implementations for Increased CLV
โข Best Practices in CRM for Long-Term Customer Engagement
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